Skip to Content

Terms and Conditions

Last Updated: 1 August , 2026

These Terms and Conditions ("Terms") govern your access to and use of the software applications, modules, services, website, and related products ("Apps" or "Services") provided by Prefortune Technologies LLP ("Prefortune", "we", "us", or "our").

By purchasing, downloading, installing, accessing, or using any of our Apps or Services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not purchase, download, install, or use our Apps or Services.

1. About Prefortune

Prefortune Technologies LLP provides software development services and develops and distributes software applications and modules, including applications designed for the Odoo ERP platform.

Our Apps may be made available through our website, the Odoo Apps Store, or other authorized distribution channels.

2. Applicability

These Terms apply to all purchases and use of Apps and Services supplied by Prefortune unless a separate written agreement has been entered into between Prefortune and the customer.

If there is a conflict between these Terms and a separately signed written agreement, the signed agreement will prevail to the extent of the conflict.

3. Software License

When you purchase an App from Prefortune, you receive a limited, non-exclusive, non-transferable and revocable license to use the App in accordance with the applicable license terms and the number of users, databases, websites, companies, installations, or other usage restrictions specified at the time of purchase.

Unless expressly permitted by the applicable license, you may not:

  • Resell, sublicense, rent, lease, distribute, or commercially redistribute the App;

  • Provide the App to third parties for their independent use;

  • Copy, reproduce, or publish the App except as reasonably necessary for permitted use;

  • Remove copyright, license, or proprietary notices;

  • Reverse engineer, decompile, or disassemble the App except to the extent expressly permitted by applicable law;

  • Use the App to develop or distribute a competing product based substantially on the App.

The license granted to you does not transfer ownership of the App or its intellectual property.

4. Odoo Compatibility

Our Apps may be developed specifically for certain Odoo versions.

Compatibility depends on the Odoo version, edition, configuration, installed modules, customizations, third-party applications, server environment, and other technical factors.

Unless explicitly stated otherwise on the relevant product page, Prefortune does not guarantee compatibility with:

  • Odoo versions other than those explicitly supported;

  • Unmodified or modified third-party modules;

  • Custom-developed Odoo modules;

  • Unsupported Odoo configurations;

  • Future Odoo versions.

Customers are responsible for verifying that an App is suitable for their Odoo environment before purchase.

5. Purchase and Payment

Prices displayed on our website or other authorized sales channels are subject to change without prior notice. The price applicable to an order is the price displayed at the time the order is placed, unless otherwise agreed in writing.

Payment must be completed through the payment methods made available by Prefortune or the applicable sales platform.

For paid Apps, access to the App or download/install instructions may be provided after successful payment confirmation.

We reserve the right to refuse or cancel an order where there is a reasonable basis to believe that the transaction is fraudulent, unauthorized, erroneous, or otherwise violates these Terms.

6. Subscription, License Renewal and Updates

Where an App is sold under a subscription or renewable license model, the applicable subscription period, renewal terms, and pricing will be stated on the relevant product or order page.

Where an App is sold as a one-time purchase, the license remains subject to the applicable license terms communicated at the time of purchase.

Updates, upgrades, bug fixes, and support included with a particular license will depend on the product's published terms.

Prefortune may introduce new versions, features, or pricing structures in the future. Such changes will not automatically modify an existing license unless expressly stated.

7. Support and Maintenance

Where support is included with an App, Prefortune will provide reasonable technical assistance relating to the App.

Support may include assistance with:

  • Installation;

  • Configuration;

  • Basic usage;

  • Identifying software defects;

  • Troubleshooting issues directly related to the App.

Support does not necessarily include:

  • Custom development;

  • Major modifications;

  • Odoo implementation services;

  • Server administration;

  • Database recovery;

  • Third-party module troubleshooting;

  • Hosting issues;

  • Performance optimization unrelated to our App;

  • Data migration;

  • Customization of the customer's Odoo environment.

Additional development or consulting services may be provided separately at applicable rates.

8. Bugs and Software Defects

If a reproducible defect in the App prevents the App from operating substantially as described in its documentation or product description, Prefortune will make reasonable efforts to investigate and, where appropriate, provide a fix, workaround, or updated version.

The availability and timing of fixes may depend on the complexity and severity of the issue.

9. Refund and Cancellation

Because our products are digital software products that may be downloaded, accessed, or delivered electronically, purchases may generally be non-refundable once the software has been delivered or made available to the customer, except where required by applicable law or where Prefortune expressly agrees otherwise.

Any product-specific refund policy displayed at the time of purchase will apply to that purchase.

Where a refund is approved, the refund will normally be made using the original payment method, subject to the payment provider's processing procedures.

Refunds will not normally be provided solely because:

  • The customer did not review the product description;

  • The customer purchased an unsupported Odoo version;

  • The App is incompatible with a custom environment;

  • A third-party module conflicts with the App;

  • The customer no longer requires the App;

  • The customer expected functionality that was not described as part of the App.

Nothing in this section limits any mandatory consumer rights applicable under law.

10. Customer Responsibilities

Customers are responsible for:

  • Maintaining appropriate backups of their Odoo database and files;

  • Maintaining their Odoo installation and server environment;

  • Using supported versions of Odoo and the App;

  • Providing accurate technical information when requesting support;

  • Ensuring that their use of the App complies with applicable laws;

  • Maintaining appropriate security controls and access credentials.

Before installing or upgrading an App on a production database, customers should maintain a current and recoverable backup.

11. Data and Customer Content

The customer retains ownership of its data, information, documents, records, and other content processed through the customer's Odoo system ("Customer Data").

Prefortune does not acquire ownership of Customer Data merely because the customer uses our App.

Where our App processes Customer Data, the processing will be limited to what is reasonably necessary to provide the applicable functionality or Services.

Customers are responsible for ensuring that they have the necessary rights, permissions, notices, and legal basis to collect and process personal data through their Odoo system.

12. Third-Party Services

Our Apps may interact with or depend on third-party services, APIs, libraries, payment providers, hosting providers, Odoo services, or other third-party software.

Prefortune is not responsible for interruptions, changes, restrictions, pricing changes, API changes, or failures caused by third-party services.

If a third-party provider changes or discontinues an API or service, Prefortune may need to modify the App accordingly, and continued functionality cannot be guaranteed where the underlying third-party service is no longer available or materially changes.

13. Intellectual Property

All intellectual property rights in the Apps, including source code, object code, documentation, design, interfaces, graphics, trademarks, and related materials, remain the property of Prefortune or its applicable licensors unless expressly stated otherwise.

Purchase of an App does not constitute a sale or transfer of intellectual property rights.

The customer receives only the rights expressly granted under these Terms and the applicable license.

14. Open Source and Odoo Components

Certain Apps may use or interact with open-source software, Odoo components, Python libraries, JavaScript libraries, or other third-party software.

Such components may be subject to their own license terms. Where applicable, those licenses will continue to apply to the relevant components.

Nothing in these Terms is intended to restrict rights granted to customers under applicable open-source licenses.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Apps and Services are provided on an "as available" and "as is" basis.

Prefortune does not warrant that:

  • The App will operate without interruption;

  • The App will be completely error-free;

  • The App will meet every customer-specific requirement;

  • The App will work with every third-party module or customization;

  • The App will remain compatible with every future version of Odoo or third-party software.

Any functionality specifically described on the applicable product page should be considered within the technical limitations and environment requirements stated for that product.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Prefortune Technologies LLP shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of business opportunities, loss of data, or business interruption arising from the use of or inability to use an App or Service.

Where liability cannot legally be excluded, Prefortune's aggregate liability arising from a particular purchase or Service shall, to the maximum extent permitted by applicable law, be limited to the amount actually paid by the customer to Prefortune for the relevant App or Service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

17. Backup and Data Loss

Customers are responsible for maintaining appropriate backups of their Odoo database, filestore, configurations, and other important data.

Prefortune will not be responsible for loss of Customer Data resulting from installation, configuration, customization, upgrade, server failure, third-party software, or other circumstances beyond Prefortune's reasonable control, except where liability cannot legally be excluded.

18. Prohibited Use

Customers must not use our Apps or Services for unlawful, fraudulent, abusive, or malicious activities.

Customers must not attempt to compromise the security, integrity, or availability of our website, Apps, servers, APIs, or related infrastructure.

19. Suspension and Termination

Prefortune may suspend or terminate access to an App or Service where:

  • The customer materially breaches these Terms;

  • The customer uses the App outside the applicable license;

  • The customer engages in fraudulent or unlawful activity;

  • Payment obligations are not satisfied;

  • Continued access would create a security, legal, or operational risk.

Where reasonably practicable, Prefortune will provide notice and an opportunity to remedy the breach before termination, except where immediate action is reasonably necessary.

Termination does not affect rights or obligations that accrued before termination.

20. Confidentiality

Each party may receive confidential information from the other party in connection with the Services.

Each party agrees to use reasonable measures to protect confidential information and not disclose it to unauthorized third parties, except where disclosure is required by law or reasonably necessary to provide the Services.

21. Website and Product Information

We make reasonable efforts to ensure that product descriptions, screenshots, documentation, pricing, and other information published on our website are accurate.

However, minor differences may occur between screenshots, demonstrations, documentation, and the actual product, particularly following updates or changes in the Odoo platform.

22. Changes to the Apps or Services

Prefortune may modify, improve, update, or discontinue features of an App or Service from time to time.

Where reasonably necessary, we may release updates to maintain compatibility, security, performance, or functionality.

We do not guarantee that every feature will remain available indefinitely unless expressly agreed otherwise in writing.

23. Changes to These Terms

Prefortune may update these Terms from time to time.

The updated version will be published on our website with the applicable "Last Updated" date.

Continued use of the Apps or Services after the updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

24. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to conflict-of-law principles.

Subject to any mandatory rights or remedies available under applicable law, disputes arising out of or relating to these Terms, the Apps, or the Services shall be subject to the jurisdiction of the courts located in Rajkot, Gujarat, India.

For business-to-business disputes, the parties may mutually agree to resolve the dispute through arbitration in accordance with applicable Indian arbitration laws.

25. Force Majeure

Prefortune shall not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, war, governmental actions, internet or telecommunications failures, cyber incidents, infrastructure failures, strikes, power outages, third-party service failures, or other events beyond reasonable control.

26. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.

27. Entire Agreement

These Terms, together with the applicable product description, license terms, order information, privacy policy, and any written agreement between the parties, constitute the agreement between the customer and Prefortune regarding the applicable App or Service.

28. Contact Information

Prefortune Technologies LLP

Registered Office: 1326, 1327, 1328, RK World Tower, Sheetal Park BRTS, 150 Feet Ring Road, Rajkot.

Email: info@prefortune.com

Website: https://www.prefortune.com

For questions regarding these Terms, licensing, refunds, or legal matters, please contact us using the official contact information provided above.